1. Happiness and Caring
We love making our customers happy and it's easy to do since we as a team are happy. We laugh, have fun, but remain professional when needed. This keeps us from being too stiff and stuffy. We believe happiness is a key ingredient to success because when we are happy doing what we love to do, we have a better chance of being successful. We are a caring team committed to making each one of our members successful.
2. Deliver AWESOMEness!
To deliver AWESOMEness, you must do something to stand out, which means we must stay innovative. Actors who do good work typically blends with the rest. Actors who do extraordinary and unexpected work will stand out. We must be extraordinary in all that we do, going above what is expected. Nothing is more AWESOME than knowing we are going above the call of duty to help our members gain success.
3. Humility
It's very important for us to treat people how we want to be treated. We know it is okay to feel good about our individual successes, while never boasting, talking down, or making any team member feel invisible. What everyone has to say is important and worth hearing. Constant evaluation of ourselves, remaining teachable, considering the potential for improvement. Knowing that we are not perfect and will make mistakes, helps us to move forward fearlessly.
4. Family
We really are a family. That family includes our students and employees. We care for each other and have an honest relationship with open communication. Trusting people may be difficult, but once the trust is earned, we can truly achieve more and have a long lasting relationship. Just like a biological family, we have each other’s back!
5. Willing to grow and continue to learn
You know what they say, there's always room for improvement. We are a growing company that thrives for nothing but the best for our clients. Learning from our coaching experts will not only benefit the actor, but will also inspire our coaches to learn different teaching methods from our students. We hope to always have a willingness to change, because with change, comes growth.
6. Have fun and stay creative
The acting industry is creative, yet still a serious business, but it doesn't mean we can't have fun with it. We definitely value professionalism, but with a touch of fun and creativity. People function at a higher level when they have the opportunity to be creative without feeling that someone is trying to change who they are. Professionalism. Fun. Creativity. It just makes life a lot more interesting.
7. Community
Our SmartActors team is here to ensure that all our members have a wonderful learning experience. Greatness has never been achieved alone and we want to set a foundation that we can build on together as a team to provide the best service for everyone. So, please let us know if there is ever anything we can do better. Each comment is appreciated and valued. You inspire us and we hope to inspire you.